Adaptiv 24/7
middleware
support
Round-the-clock professional middleware support.
Smarter integration and cloud consultancy services.
Round-the-clock professional middleware support.
Faster integration development,
at a lower cost
Comprehensive application lifecycle management.
Load and performance testing
Customised integration training
This is what we do
Welcome to always-on service and 24/7 support for your integration middleware.
We run a dedicated integration support desk for our clients where our team monitor and maintain your environments to ensure you have uninterrupted service.
We can also directly integrate Adaptiv support services into your processes. So your service desk remains the single point of truth for any live issues.
This is what you get
Your integration solution and associated interfaces are at the hub of your organisation. They are mission-critical to your business operations.
So nothing is more important than support and service you can depend on – day in, and day out.
We provide second- and third-line support for your environment from within your existing support infrastructure. So the support function is seamless and consistent.
We align our knowledge management to reflect your business processes. And, as we know that one size doesn’t fit all, we structure our support offerings to meet your organisational needs.
Our team implement service health checks to ensure that your platform and interfaces are running optimally, catching service degradation well before maintenance-related service outages impact you.
So what do you get? An integration solution that keeps on working. Round the clock.
WHAT THEY SAY ABOUT US
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Adaptiv’s culture of engagement and professionalism, their deep knowledge, and willingness to offer advice and beyond, have been a hallmark of our relationship over the years. The trust and respect we have for Adaptiv is built on their legacy of outstanding delivery for PlaceMakers.
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Mark Phillips, GM of Technology for the Distribution and Concrete Divisions, Fletcher Building Group -
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Adpativ once again delivered to scope and within a very tight timeframe.
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Warrick Atherton, Group Information Systems Manager, Fulton Hogan -
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They were knowledgeable and super easy to work with. We appreciated Nikolai’s experience with newer software vendors as well. And he gave us really honest feedback about what we were trying to do, and what would work, or not.
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Micky Heath, Project Manager, Victoria University of Wellington -
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Adaptiv is very responsive. Unlike some other partners we tried, you can talk directly to the person doing the job, rather than going through three or four different people.
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Warrick Atherton, Group Information Systems Manager, Fulton Hogan -
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From the outset of our initial engagement, we were very pleasantly surprised. Adaptiv very much shared our cultural values and were a perfect partner for us.
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Mark Phillips, GM of Technology for the Distribution and Concrete Divisions, Fletcher Building Group
