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Citycare Property enhances HR processes with Adaptiv’s Boomi DataHub and Integration solution

Client Overview

Citycare Property is a New Zealand-owned social infrastructure organisation, providing world-class services to central and local governments across Aotearoa. They build, maintain, operate, and renew essential infrastructure, ensuring communities are great places to live and work. As part of its ongoing transformation, Citycare Property sought to modernise its human resources processes and systems to support its growing operations.

The Challenge

Citycare Property was transitioning into an independent organisation and implementing a new HRIS platform in Dayforce. As part of this transformation, the company needed to ensure that employee management processes were seamless across all systems, including HR, payroll, and IT platforms. They required a consistent, unified view of employees to streamline onboarding, offboarding, and ongoing HR tasks, while maintaining data accuracy and security across multiple platforms.

The Solution

Adaptiv deployed Boomi DataHub and Integration to provide Citycare Property with a single, unified view of each employee across all platforms. This solution allowed for a consistent approach to managing employee data changes—whether it was onboarding, role changes, or offboarding—regardless of the platform being used. The Boomi integration ensured that all changes were reflected across HR, payroll, and IT systems, creating a secure and scalable solution that could grow alongside the business.

By centralising and synchronising data across platforms, Adaptiv helped Citycare Property improve the accuracy and reliability of its employee data, ensuring that changes could be made efficiently and securely without disrupting day-to-day operations.

Business Outcomes

The implementation of the Boomi solution significantly improved Citycare Property’s HR processes. Onboarding times were reduced, allowing new employees to be set up in the system faster and more efficiently. Employee satisfaction increased as HR processes became smoother and more reliable. Additionally, data quality improved across platforms, minimising errors and ensuring that employee information was always accurate and up to date.

Through its partnership with Adaptiv, Citycare Property successfully transformed its HR and employee management processes. The Boomi DataHub and Integration solution provided a reliable, scalable, and secure platform for managing employee data across multiple systems. This case study highlights how Adaptiv’s integration expertise can help organisations like Citycare Property optimise their processes and improve operational efficiency.

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  • Christian Kelbrick Sales Director – Integration Tel (+64) 27 800 6806

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